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Terms & Conditions

TERMS & CONDITIONS

You must be at least thirteen (18) years old to use the Service. By using the Service, you represent that you meet this minimum age requirement.
If your order has been cancelled or declined for any reason, either before or after acceptance, BeWell will make reasonable efforts to contact you to inform you of its cancellation or non-acceptance. Should an order which uses an incorrect, expired, or declined credit card be processed, BeWell reserves the right to collect payment for such transaction, and you agree to be liable for any fees, including but not limited to attorney’s fees and collection costs, that BeWell may incur in its efforts to collect such unpaid balance from you, plus interest.
For recurring subscription shipments, we attempt to ship between the 10th and 20th calendar day of each month. If you would like to change the address to which we ship a recurring monthly shipment, you must notify Bewell no later than the 5th calendar day of the month in which you would your changed shipping address to take effect.
BeWell may decline an order, for any reason or no reason, and subject to a refund, may cancel an accepted order at any time.
Returns. As BeWell sellsfood products that support good taste and health, it does not offer returns or refunds. All sales are final. BeWell is committed to providing its customers with a great experience; if you are unhappy with a product you purchased at our website, please contact us at [email protected]
Shipment of Products. Title and risk of loss for any purchases pass to you upon our delivery to the carrier. We reserve the right to ship partial orders (at no additional cost to you), and the portion of any order that is partially shipped may be charged at the time of shipment. Unless as a result of events outside of our direct control, orders of products purchased by you through the Services will be delivered within the time period specified for the delivery method you have selected.

BeWell recommends that all items be secured immediately upon delivery. Shipments may not be made to a P.O. Box or other unattended address. You are responsible for arranging for an individual to be present at the time of delivery and for the products to be properly received and secured. Any individual at the delivery address who accepts delivery is conclusively presumed to be authorized to receive the delivery. BeWell is not responsible should such an individual not be authorized to accept such delivery. You agree that your sole method of recourse for unauthorized delivery resides with the carrier of your order. BeWell is not responsible should you enter any incorrect or inaccurate destination data in your order. If no one is present at the designated location, your shipment may be placed at the designated destination at the discretion of the carrier.
Additional rules, restrictions and recommendations may apply to the purchase of certain products, which will be posted in conjunction with the applicable product.

Gift certificates for the Services may only be purchased through www.Bewell.in when it’s available. BeWell may place limitations on the minimum of maximum value of gift cards that are made available. You may not use a gift certificate to purchase additional gift certificates. Promotional codes, discounts or other promotions are not applicable to the purchase of gift cards.Gift certificates expire 3 months from the purchase date.
Gift certificates may be redeemed only through purchases on www.BeWell.in, excluding for applicable shipping, taxes or other fees. All of these Terms of Use, as well as our Privacy Policy, apply to purchases using gift certificates.
Gift certificates have no cash value, and are not redeemable for cash or other credit to payment methods. Gift certificate purchases are non-refundable. If your gift certificate malfunctions or fails to work, your sole remedy is a replacement gift certificate. When purchasing a gift certificate, you may have the choice of receiving the certificate by regular mail, or through e-mail. Each gift certificate comes with its own code, which will be sent to the e-mail address you designate as the recipient of the gift certificate. You or the user of the gift certificate must have an account with BeWell to use the certificate. Each gift certificate may only be used with one BeWell account. When a gift certificate code is used with a particular account for the first time, the number will be assigned to that account and may not be transferred or used by another account holder. After entry, the amounts on the gift card will automatically be applied to purchases from that account until the gift card is exhausted. BeWell may require the entry of a payment card or payment method in addition to a gift certificate to ensure that a sale using a gift card is completed, such as in the event of extra shipping charges.
Where labelled as such, gift certificates may be one-time-use certificates. Under such a circumstance, any amount on a gift certificate that is not used in the initial purchase using that gift certificate will be forfeited.
After purchase, you are responsible for the security of the gift certificate and its code, including responsibility for use of the gift certificate by others. BeWell is not responsible if someone uses your gift certificate code without your permission.
In addition to its other remedies, BeWell may cancel a gift certificate, an order for a gift certificate or the use of a gift certificate if it suspects or discovers fraud.

While we make reasonable efforts to ensure that the Services remain available at all times, we do not represent or warrant that access to the Services will be error-free or uninterrupted, or without defect, and we do not guarantee that users will be able to access or use the Services, or its features, at all times.
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services, or any part thereof, including the availability of any Goods thereon, with or without notice.
The Services may contain typographical errors or inaccuracies, including relating to price, and may not be complete or current. We reserve the right to correct any such errors, inaccuracies or omissions and to change or update information at any time without prior notice, even if your order has already been accepted or processed.
The materials included in the Services may include health information. Such information is NOT intended, and in no way is, a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding food storage and consumption safety.
We have made effort to display as accurately and reliably as possible the colors, sizes, dimensions, materials, textures, and all other physical aspects (“Depiction”) of the goods that appear on the Services. However, many of the Goods on the website are Natural and artisanal, and product characteristics can vary. We cannot guarantee, and make no warranty, promise, or agreement that any depicted or described product fully comports with its Depiction or description.

Your use of the Services is conditioned on your compliance with the terms of this Agreement, including but not limited to these rules of conduct.
You agree that you will not violate any applicable law or regulation in connection with your use of the Services or any Goods purchased through the Services.
You agree that you are responsible for complying with all laws, rules and regulations in your jurisdiction regarding the Services and any Goods purchased through the Services, including the purchase and possession of alcoholic beverages. BeWell makes no representation or warranty regarding the legality of purchasing any of the Goods in your jurisdiction.
You agree that you are responsible for all of the conduct engaged in through your account, and all charges incurred by your account, whether or not you performed or authorized them.
You further agree that you will not do any of the following:

  • modify, adapt, translate, copy, reverse engineer, decompile or disassemble any portion of the Services;
  • interfere with or disrupt the operation of the Services, including restricting or inhibiting any other person from using the Services by means of hacking or defacing;
  • transmit to or make available in connection with the Services any denial of service attack, virus, worm, Trojan horse or other harmful code or activity;
  • attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
  • take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on our infrastructure;
  • harvest or collect the email address or other contact information of other users of the Services;
  • scrape or collect content from the Services via automated means;
  • submit, post or make available false, incomplete or misleading information to the Services, or otherwise provide such information to BeWell;
  • register for more than one user account; or,
  • Impersonate any other person or business.

You are not licensed to access any portion of the Services that is not public, and you may not attempt to override any security measures in place on the Services.
Notwithstanding the foregoing rules of conduct, BeWell’s unlimited right to terminate your access to the Services shall not be limited to violations of these rules of conduct.

You are under no obligation to submit any suggestions, information, ideas, comments, causes, promotions, documents, questions, notes, plans, drawings, proposals, graphics, text, information, links, profiles, audio, photos, software, music, sounds, video, comments, messages or tags, or similar materials (“Content”) to us, and unless otherwise noted, we will not claim ownership of any Content. If, however, you choose to submit any Content through or on the Service, or otherwise make available any Content through the Service, you hereby grant BeWell a perpetual, irrevocable, transferrable, sub-licensable, non-exclusive, worldwide, royalty-free license to reproduce, use, modify, display, perform, distribute, translate and create derivative works from any such Content, including without limitation distributing part or all of the Content in any media format through any media channels.
By submitting any Content or Submissions to BeWell you hereby agree, warrant and represent that:
(a) The Content and Submissions do not contain proprietary or confidential information, and the provision of the Content and Submissions is not a violation of any third-party’s rights;
(b) All such Submissions and Content are accurate and true,
(c) BeWell is not under any confidentiality obligation relating to the Content or Submissions;
(d) BeWell shall be entitled to use or disclose the Content or Submissions in any way; and
(e) You are not entitled to compensation or attribution from BeWell in exchange for the Submissions or Content.
You acknowledge that BeWell is under no obligation to maintain the Services, or any information, materials, Submissions, Content or other matter you submit post or make available to or on the Services. We reserve the right to withhold, remove and or discard any such material at any time.

BeWell’s graphics, logos, names, designs, page headers, button icons, scripts, and service names are trademarks, trade names and/or trade dress of BeWell. The “look” and “feel” of the Services (including color combinations, button shapes, layout, design and all other graphical elements) is protected by Indian copyright and trademark law. All product names, names of services, trademarks and service marks (“Marks”) are the property of BeWell or the property of their respective owners, as indicated. You may not use the Marks or copyrights for any purpose whatsoever other than as permitted by this Agreement.
You acknowledge that the software used to provide the Services, and all enhancements, updates, upgrades, corrections and modifications to the software, all copyrights, patents, trade secrets, or trademarks or other intellectual property rights protecting or pertaining to any aspect of the software (or any enhancements, corrections or modifications) and any and all documentation therefore, are and shall remain the sole and exclusive property of BeWell and/or its licensors, as the case may be. This Agreement does not convey title or ownership to you, but instead gives you only the limited rights set forth herein.

You understand and agree that BeWell’s Privacy Policy shall govern the collection and use of data obtained by BeWell through your use of the Service.

BeWell reserves the right to deny all or some portion of the Services to any user, in BeWell’s sole discretion, at any time. All grants of any rights from you to BeWell related to Content, Submissions, or other materials, including but not limited to copyright licenses, shall survive any termination of this Agreement. Further, your representations, defence and indemnification obligations survive any termination of this Agreement.

The Services may contain links. Such links are provided for informational purposes only, and BeWell does not endorse any website or services through the provision of such a link.
The Services may contain articles, text, imagery, video, audio, data, information and other similar materials originating from third-parties. BeWell does not endorse any third party content that may appear on the Services or that may be derived from content that may appear on the Services, even if such content was summarized, collected, reformatted or otherwise edited by BeWell.

EXCEPT WHERE NOT PERMITTED BY LAW, YOU AGREE AND ACKNOWLEDGE THAT THE SERVICES AND ANY GOODS SOLD OR PROVIDED BY BEWELL ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. BEWELL, ITS PARENTS, SUBSIDIARIES, OFFICERS, DIRECTORS, SHAREHOLDERS, MEMBERS, MANAGERS, EMPLOYEES AND SUPPLIERS, SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, ACCURACY, SUITABILITY, APPLICABILITY, MERCHANTABILITY, PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR ANY OTHER WARRANTIES OF ANY KIND IN AND TO THE SERVICES AND ANY GOODS SOLD OR PROVIDED BY BEWELL. NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM BEWELL SHALL CREATE ANY WARRANTY.
USE OF THE SERVICES IS AT YOUR SOLE RISK. BEWELL DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT DATA TRANSMISSION OR STORAGE IS SECURE OR THAT THE SERVICES ARE FREE OF INACCURACIES, MISREPRESENTATIONS, VIRUSES OR OTHER HARMFUL INFORMATION OR COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BEWELL, ITS AFFILIATES, LICENSORS AND BUSINESS PARTNERS (COLLECTIVELY, THE “RELATED PARTIES”) BE LIABLE TO YOU BASED ON OR RELATED TO THE SERVICES OR ANY GOODS SOLD OR PROVIDED BY BEWELL, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND SHALL NOT BE RESPONSIBLE FOR ANY LOSSES OR DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE SERVICES OR ANY GOODS SOLD OR PROVIDED BY BEWELL, EVEN IF BEWELL AND/OR RELATED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Notwithstanding the foregoing, in the event that a court shall find that the above disclaimers are not enforceable, then you agree that neither BeWell nor any of its subsidiaries, affiliated companies, employees, members, shareholders, officers or directors shall be liable for (1) any damages in excess of INR 1000.00 or (2) any indirect, incidental, punitive, special, or consequential damages or loss of use, lost revenue, lost profits or data to you or any third party from your use of the Services or any goods sold or provided by BeWell. This limitation shall apply regardless of the basis of your claim or whether or not the limited remedies provided herein fail of their essential purpose.

You agree to defend, indemnify and hold BeWell and its suppliers, subsidiaries, licensors, and licensees, and each of their officers, directors, shareholders, members, employees and agents harmless from all allegations, judgments, awards, losses, liabilities, costs and expenses, including but not limited to reasonable attorney`s fees, expert witness fees, and costs of litigation arising out of or based on (a) Submissions or Content you submit, post to or transmit through the Services (b) your use of the Services, (c) your violation of the Agreement, and (d) any conduct, activity or action which is unlawful or illegal under any state, federal or common law, or is volatile of the rights of any individual or entity, engaged in, caused by, or facilitated in any way through the use of the Service.

You agree that any claim or dispute arising out of or relating in any way to your use of the Services or any Goods or service provided by BeWell, will be resolved solely and exclusively by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Indian Arbitration Act and arbitration law applies to this agreement. The laws of the State of Tamil Nadu shall govern this Agreement, and shall be used in any arbitration proceeding.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of this Agreement as a court would.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered contact address: h/51-b, Kalashetra colony, Besant nagar, Chennai, India 600090.
Arbitration under this Agreement will be conducted, filed, administered and arbitrator fees will be governed and shall take place in Chennai, India.
You and BeWell agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, both you and BeWell agree that parties have each waived any right to a jury trial.
Notwithstanding the foregoing, you agree that BeWell may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
To the extent arbitration’s does not apply, you agree that any dispute arising out of or relating to the Services, or to BeWell, may only be brought by you in a state or court located in Chennai, Tamil Nadu India. YOU HEREBY WAIVE ANY OBJECTION TO THIS VENUE AS INCONVENIENT OR INAPPROPRIATE, AND AGREE TO EXCLUSIVE JURISDICTION AND VENUE IN CHENNAI. In any such proceeding, you agree that service may be made upon you via e-mail at your e-mail address that we then have on-file.

The Services are not directed to individuals under the age of 13. In the event that BeWell discovers that a child under the age of 13 has provided personally identifiable information to us, we will make efforts to delete the child’s information if required by the Children`s Online Privacy Protection Act., we hereby notify you that parental control protections are commercially available to assist you in limiting access to material that is harmful to minors. More information on the availability of such software can be found through publicly available sources. You may wish to contact your internet service provider for more information.

Severability. If any provision of this Agreement is found for any reason to be unlawful, void or unenforceable, then that provision will be given its maximum enforceable effect, or shall be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provision.
Revisions. In the event that BeWell updates this Agreement, you may be required to re-affirm the Agreement, through use of the Services, or otherwise.
No Partnership. You agree that no joint venture, partnership, employment, or agency relationship exists between you and BeWell as a result of this Agreement or your use of the Services.
Assignment. BeWell may assign its rights under this Agreement, in whole or in part, to any person or entity at any time with or without your consent. You may not assign the Agreement without BeWell’s prior written consent, and any unauthorized assignment by you shall be null and void.
No Waiver. Our failure to enforce any provision of this Agreement shall in no way be construed to be a present or future waiver of such provision, nor in any way affect the right of any party to enforce each and every such provision thereafter. The express waiver by us of any provision, condition or requirement of this Agreement shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.
Notices. All notices given by you or required under this Agreement shall be in writing and addressed to: [email protected]
Equitable Remedies. You hereby agree that BeWell would be irreparably damaged if the terms of this Agreement were not specifically enforced, and therefore you agree that we shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of this Agreement, in addition to such other remedies as we may otherwise have available to us under applicable laws.
Entire Agreement. This Agreement, including the documents expressly incorporated by reference, constitutes the entire agreement between you and BeWell with respect to the Services, and supersedes all prior or contemporaneous communications, whether electronic, oral or written.

This Privacy Policy governs the manner in which BeWell Lifestyle & Weight Management Consultancy Services collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.BeWell.in website (“Site”). This privacy policy applies to the Site and all products and services offered by BeWell Lifestyle & Weight Management Consultancy Services.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, and social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.

Web browser cookies
Our Site may use “cookies” to enhance User experience. User`s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
BeWell Lifestyle & Weight Management Consultancy Services may collect and use Users personal information for the following purposes:

To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site We may use feedback you provide to improve our products and services.
  • To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy
BeWell Lifestyle & Weight Management Consultancy Services has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
BeWell Lifestyle & Weight Management Consultancy Services
www.BeWell.in
h/51-b, kalashetra colony, Besant nagar,chennai-90
+91.44.42151345
[email protected]

SHIPPING INFORMATION
BeWell or the vendors at our portal are open wide and will take 3-5 business days to process the customer’s order for shipping due to the nature of the products (freshly made) , though we try our best to make it as quick as possible.
It will take us or our vendors 2 days to deliver the products (but please don`t forget to take into account those 3-5 business days for processing).
Here`s how our shipping costs will work for you :
Orders under Rs250 :
Rs 75 flat will be charged extra for delivery areas not serviced by us.
Orders over Rs500 :
Rs 75-100 (variable) will be charged extra for delivery areas not serviced by us.
Bulk Orders over and above 750gms :
Flat fee courier rate on Per Kg basis will be charged extra for All Applicable delivery.

How long will it take when the Product leaves our warehouses?

Usually for same city as the Vendors will be within 30hrs. Out of state will be 72 hours without any delay from our end. International shipping is also by special request only.

Subscription Shipping Schedule info

As soon as an order is placed , we and/or one of the vendors from whom you had purchased will send out a email which includes information about the shipping schedule, a gift message and tasty treats (for orders above INR1000) to kick things off.
For all practical reason your ordered product will not take more than 10 days to reach you in a worst case scenario or due to any Force Majeure clause

  • PACKAGING SURCHARGE: There`s aRs 150 surcharge over and above taxes/shipping rates for any order containing products that require refrigeration, to make sure your stuff arrives in perfect shape. This covers the cost of insulated igloo box (our “Chill Bag”) and reusable ice packs.
  • SHIPPING SCHEDULE: These orders are shipped only on Monday, Tuesday, and Wednesday to prevent weekend delays. Orders for these products placed on other days will be held until after the weekend.
  • SHIPPING RATES: All refrigerated products are shipped with top priority unless you are in any other part of the Indian subcontinent that doesn’t let you be accessible to humanity. Yes we love forests too, unfortunately we don’t ship there. Neither do we ship to mail boxes nor address that excites our curiosity as fraudulent address in such cases our bankers will be first to know about your address.

 Our goal is for everything to arrive in its delicious, mouth-watering form. Thanks for understanding.

Returns

We`re all about tasting, health and quality at BeWell.
And it`s possible you`re going to taste one of our products and not love it (though we try really, really hard to make sure that`s not the case). We`re sorry, but we can`t take something back just because you don`t like the taste. But we`re reasonable people. Just send a note to [email protected] and we`ll figure out a way to make things right. We want you to be happy and keep on tasting and being healthy.

Privacy and Security

We value your privacy as much as we value our own privacy, if not more. We`re not going to sell, give away or otherwise abuse your email address or any other information that you give us. No credit card information is saved with your account. That means you have to enter it with every transaction, but it is more secure.
For more information, please read our full Terms of Use and our Privacy Policy.

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